Refund policy

Return and Refund Policy

At Senkar Byauty, we want your shopping experience to be pleasant and reliable. If your order arrives with an issue or you need to request a return, please contact us so we can review your case.

Return Eligibility

You may request a return within 30 days of delivery. Returned items must be unused, in their original condition, and sent back with the original packaging. We may ask for your order number or proof of purchase before processing the request.

Items We Cannot Accept

For hygiene and safety reasons, we cannot accept returns for opened or used skincare, beauty, or personal care products.

Gift cards, final sale items, clearance products, and customized or personalized items are also not eligible for return.

How to Start a Return

Please email us at support@senkarskin.online with your order number and reason for return.

If your item arrived damaged, defective, or incorrect, please include clear photos of the product and packaging so we can review the issue quickly.

Return shipping costs are the customer’s responsibility unless the return is caused by a damaged, defective, or wrong item sent by us.

Refunds

After we receive and inspect your returned item, we will notify you by email. If approved, your refund will be issued back to your original payment method.

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Damaged or Wrong Orders

Please inspect your package once it arrives. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery so we can assist with an eligible refund, replacement, or exchange.

Senkar Byauty
10015 1/2 S Hobart Blvd
Los Angeles, CA 90047
Phone: 323-809-8151
Email: support@senkarskin.online